Dear Sir,
I am writing this mail to you to
share with you my honest thoughts on the roll out of the Corporate SFE program. The chances are that after I
pen down my thoughts , I may not have the courage to send you this mail. But
any way let me cross the bridge when I come to it.
Sir , I want to ask you 3 questions.
My first question : Why is it
that not a single Corporate SFE Team Member is a field sales manager. Sir , I
do not appreciate people coming and telling me what to do when they have no
idea about the realities we face in the
field. The group yesterday comprised a senior HO manager who has last worked
the field 15 years back. Does he know that in the last 15 years , there has
been a sea change in the kind of talent attracted by the Industry. The industry
is not a preferred employer today and today I have to recruit whoever I find. Do you expect miracles to come from this kind
of talent? Even if I try to mould and develop , the new MSR takes it as
harassment and he resigns before he is confirmed. Does anyone of the Corporate Team members has
any idea about the kind of talent we are
dealing with? I do not think so.
You might tell me to focus the
roll out on my experienced team members. Let us take, Vikas. He has been in my team for the last 3 years. A good
performer , but egoistic. You know he delivers results but he has his ways. My
second question , If you were in my place , how would you roll out this program
to Vikas? The moment I start questioning his doctor list , he will get offended
and may even go to the extent of pulling his performance down to show his
displeasure. At the end of the month , I am caught between the devil and the
deep sea. Do I focus on SFE or do I meet my end of the month commitment. Will
you as my boss accept reasons like this for not delivering my numbers? I know you will not. I cannot take this kind
of risk with my performance.
My third question , Sir, Are you
convinced that this SFE Roll out will help our territory performance. During
the entire meeting I could see you were saying the right things in front of HO.
Things they like to hear. But I know your body language lacked conviction. I
have been working with you for the last 5 years and know when you are convinced
and when you are not. You do not know that also overheard you speaking to your
colleague in the washroom during the tea break. You said that this initiative
is needless and leading to unrealistic expectations from the corporate. If you
as my leader is not convinced how do you expect me to be convinced?.
Sir , I am feeling better ,
writing this down but I have decided I will not mail this to you. My job is
important and I do not want to jeopardise my career by speaking out my concerns.
Rather , I too will make all the right noises which HO wants to hear while I
continue to guide my team the way I have been doing so as to maintain the
current levels of performance.
Please forgive me.
Warm Regards,
Vikram
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